Return policy

Cancellation and Return Policy:
Subject to the Consumer Protection Law, 1981 (hereinafter: "the Law")..
The customer (and not the recipient) has the right to cancel the order in any of the following cases and under the following conditions. The refund will be transferred to the customer through the same payment method used for the transaction (for example, a customer who paid by credit card will be refunded to the same credit card used). Exception: Bank transfer, which will be transferred through a check sent by mail..

In the event of transaction cancellation by the customer, the company will operate according to legal provisions. Return of products is possible for a number of reasons, provided the customer contacts us within 7 business days of receiving the product.
The size or color you received is not the one you ordered (there is a variation of up to 20% from the color in the picture)..
There is a defect or fault in the manufacturing of the product; in this case, a new product will be sent to the customer once we receive the defective item..
Returns of products will only be accepted with their original tag, without any signs of use or washing..
If you are dissatisfied with the product you received for a specific reason that is not mentioned above, you have the option to cancel the transaction in accordance with legal provisions. You can then ship the product to one of our warehouse addresses (shipping costs are the customer's responsibility). Please note that we do not accept returns via Israel Post or any other courier service. Once we receive and approve the status of the product, you will receive a refund for the purchase on the website or a credit back to your credit card, minus a 5% deduction if the transaction meets the return criteria according to our policy and the law..
Refund within 14 days from receiving the product – Exchange within 14 days from receiving the product. Once the shipment is dispatched to the customer, it will not be possible to cancel the transaction until the customer receives the product and returns it to us..
The order is shipped from abroad and specially ordered for the customer.

For any questions, please contact us via email  [email protected]